All returns must be postmarked no later than 30 days after purchase with receipt for 100% money-back guarantee. However, there are no returns for digital specialty products as those sales are final.
If you receive a damaged or faulty item, please contact us at email@example.com within 14 days of delivery for a replacement. Please use a trackable shipping method, as we cannot be responsible for missing incoming deliveries. The goods must be unused, in the same condition you received them in and they must also be in the original packaging.
All services have a 25% contractual agreement down payment. Depending on duration of services, clients must pay their full balance or agreed installments amounts prior to final render of services from RIAH Corporation, affiliate subsidiaries or partners. Once a service have been performed and installment paid, there would be no refunds. However, small updates to a service provided after rendering is permitted, but any major updates requires an additional contractual agreement prior to service rendered.
For example, if a client agreed to a $500 service contract, the client either pay in full or the required 25% initial deposit of $125 to secure a member of the team time to provide service. If client opt for installment payments, the client must pay their final installment payment prior to the final completion of services. In other words, if the client agreed to $500 service installment contract with the required 25% initial deposit, then the client must pay the remaining 3 installments ($125 per installment) payments prior to final completion of services. The client may deem their initial consultation 25% off (a $125 discount) their first service order agreement. So, the alternative deposit will be $93.75 with three installments payments of $93.75 prior to final completion of services.
All items are shipped within 3 to 7 business days, but due to COVID-19, shipments may have an arrival delay. Shipping is insured and you may receive your items earlier. You can track your items with the tracking number provided to you for a 100% Risk-Free Purchase.
If any of the products are out of stock, you have the option to pre-order before inventory have been restocked.
Due to COVID-19, shipments may have a delay. However, if do not receive your order within 4 weeks, please contact our support team at firstname.lastname@example.org.
Due to COVID-19, if you prefer or need in-person services and are not located in Cleveland, Ohio or the surrounding areas, we offer affordable traveling pricing plans to meet your business needs.
See the “Careers” section of the website for information on how to apply for an open role with our team.
At this time, we only ship products domestically within the United States and it’s territories.